Frequently Asked Questions

What is Tailorkraft?

Tailorkraft is an online custom tailoring service provider for women and men across Kolkata through home pickups.

Which garments can I get stitched on Tailorkraft?

The women's tailoring section provides tailoring for the following garments:
a. Blouses
b. Kurtis
c. Salwar Suits
d. Dresses
e. Pants

The men's tailoring section provides tailoring and alteration services for the following garments:
a. Shirts
b. Trousers
c. Blazer
d. 2 piece Suits
e. 3 piece Suits
f. Kurtas
g. Modi Jackets

How do I get my garments stitched on Tailorkraft?

Kindly refer to the How it Works section for a shorter overview.

To experience quickest doorstep tailoring, request a pickup by filling up the Request Pickup form.

Tailorkraft customer support will call you and confirm your request. Select any available time slots as per convenience to request a home pickup. A confirmation SMS with details of your home pickup will be sent to your mobile.

On the day of home pickup, Tailorkraft personnel will call you 1 hour before scheduled pickup time. You are requested to kindly attend this call as pickup stands cancelled in case of no response.

Provide your fabrics and a sample garment that fits you well. We will copy measurements and design from this sample garment.

The finished garments will be delivered at your home within 4 working days. The payment can be done via cash or cards.

What is the delivery period?

The finished garments are delivered within 4 working days from the date of pickup.

What are the stitching charges?

Kindly refer to the stitching prices page to know more about stitching charges of the various garments.

Who comes for the home pickup?

Tailorkraft personnel visit customers during home pickups.

What if my clothes don't fit?

Tailorkraft provides perfect fit guarantee. Your garment will match the design and measurements of the sample garment provided. Minor alterations, if required, are free if they don't violate our Terms of use.

Will fabric be provided by Tailorkraft?

Tailorkraft doesn't provide fabrics. Tailorkraft provides tailoring services. The customer provides fabrics and sample garments.

What are the payment methods?

Tailorkraft accepts payments during delivery via cash, debit cards and credit cards.

Do I need to provide samples?

Yes. Tailorkraft requests customers to provide sample garments that fit them well to copy measurements and design from. Garments made of cotton, linen and other stiff materials are accepted as samples.

Garments made of georgette, chiffon, satin are not accepted as samples. Kindly refer to Terms of Use to know more.

Does Tailorkraft have a store or office?

With Tailorkraft, you don't need to visit stores. Tailorkraft executives visit your home as per your convenient time and date.

Our registered office is in Salt Lake Sector 5. The full address can be found in the Contact section.

What is Tailorkraft's service area?

Tailorkraft serves across Kolkata. Our service area stretches from Dumdum in the north to Garia in south; EM Bypass in the east to Behala Chowrasta in the west.

How can I order if my home is not within Tailorkraft's service

Unfortunately, Tailorkraft doesn't serve customers outside its service area. However, you can give us a call on 95646 05555 to get any queries resolved.

Are there any charges for home pickups?

Tailorkraft's home pickup service is complimentary as of now. The service will be chargeable from a later date as decided by the management.